Ongoing Support for Your Systems

At Preferred Controls, support isn’t an afterthought—it’s part of how we do business. When you need help, you shouldn’t have to wait on hold, leave multiple messages or wonder if anyone is going to call you back.

When you reach out to our team, you get a real person who understands your system and is ready to help.

24/7 Support You Can Rely On

Our team is available 24/7, 365 days a year to support your systems and keep your operations running.

Whether it’s troubleshooting, system questions or urgent issues, we’re just a phone call away—day or night.

Talk to a Real Person

When you call Preferred Controls, you won’t navigate a phone tree or wait for a callback.

You’ll connect directly with a knowledgeable team member who can help you resolve the issue and keep your system moving forward.

Contact Support

Albany Office
320-845-6772 (Monitored 24/7)

Minot Office
701-839-0181 (Monitored 24/7)

Omaha Office
320-845-6772 (Monitored 24/7)

We’re Here When You Need Us

We take pride in our work and in the relationships we build with our clients. Supporting your system isn’t just part of the job—it’s a responsibility we take seriously every day.